Reason-Specific Churn Model
Charged with crafting a retention campaign for customers sensitive to pricing changes? We've got you covered. Our model precisely identifies the right audience, driving engagement and lifting conversion and retention rates.
Optimize your approach and ensure your offers resonate, enhancing customer loyalty and satisfaction!
This model is designed for a range of industries such as Telecom, Streaming Media Services, Entertainment, Hospitality, Airlines, Retail, Banking, Health Insurance and more.
Full model price: $50,000
- $5,000 initial deposit
- $20,000 first payment (invoiced at data access)
- $25,000 final payment (invoiced at model delivery)
PRODUCT INFO
Use Case
Select the perfect audience for discount and bundled offers, step-down strategies, and rewarding incentives with our advanced model. Our model expertly identifies customers at risk of leaving you due to overages, pricing concerns, overall value perceptions, or additional fees. With this precise targeting, you can proactively engage and retain your customers by addressing their specific needs and motivations, turning potential churn into lasting loyalty.
AI/ML Modeling
A range of algorithms will be tested for the best AUC/outcome like XGBoost/GBM, Neural Network, SVM, ANOVA, KNN, K-Means, etc.
LLMs and NLP techniques may also be used to enhance model performance.
Model Delivery
One-time purchase:
- Propensity scores
- Customer ranking
- Leading model predictors
- Model performance
- Insight session
On-going monthly service additionally includes:
- Tracking leading predictors
- Model monitoring
- Seemless model refresh with market trend changes
- Strategy session every 3 months of service
- 10% discount on full model price
DELIVERY AND PAYMENT
We will contact you within 2 business days of your deposit to set the engagement date and provide instructions for the required data set.
The first model payment is invoiced at the data access date. Model delivery usually occurs 3-4 weeks from the data access date. The final model payment is invoiced at the model delivery date.
REFUND POLICY
Deposit fully refundable before engagement date.
If we cannot detect a pattern for a stable model, the final model invoice will be waived and we will provide you with data assessments, findings, insights and further recommendations.